Privacy Policy & Terms of Service

1. Introduction

Accord Exim Consultancy provides Export-Import (EXIM) Consultancy, Digital Signature Certificate (DSC) facilitation and Compliance - Related Services. By accessing our website or using our services, you agree to the terms outlined below.

2. Information We Collect

We may collect personal and business information including: Name, Phone number, Email address, Business details, Identification details required for DSC issuance, and any information voluntarily submitted by you. We collect only the information necessary to provide our services effectively.

3. Use of Information

Your information may be used for: Providing EXIM consultancy & advisory services, Processing Digital Signature applications, Compliance documentation and advisory, Customer support, Service confirmations and updates, Renewal alerts and reminders, Relevant promotional communication. We do not sell or rent your personal data to third parties.

4. Communication & Consent

By submitting your information through our website or by availing our services, you consent to receive service-related and promotional communications from Accord Exim Consultancy via SMS, RCS, WhatsApp, Email, Phone calls, and other legally approved communication channels.

5. Digital Signature Services Disclaimer

Accord Exim Consultancy facilitates the application and verification process for Digital Signature Certificates. Final issuance and approval of DSCs are subject to the respective licensed Certifying Authorities and regulatory bodies.

6. Fees & Payments

Service fees will be communicated before processing. Payments once made are generally non-refundable unless agreed otherwise in writing.

7. Data Protection & Security

We implement reasonable administrative and technical safeguards to protect personal information from unauthorized access, misuse, or disclosure.

8. Limitation of Liability

Accord Exim Consultancy shall not be liable for delays caused by government authorities, technical issues on government portals, regulatory changes affecting applications, or misuse of issued Digital Signatures.

9. Regulatory Compliance

We operate in accordance with applicable Indian laws and telecom regulations. We do not represent or claim to be a government authority.

10. Intellectual Property

All website content, including text, branding, graphics, and materials, is the property of Accord Exim Consultancy and may not be reproduced without prior permission.

11. Governing Law

This Policy shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Mumbai, Maharashtra.

12. Contact Information

Email: mail@accordeximconsultancy.com
Phone: 8850021020 / 8898284384
Website: https://www.accordeximconsultancy.com/